Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
{"xsrfToken":"4729c55d875461eca1319f83c81f006a849bcc57_lout","branding":{"id":"34","key":"stud","name":"StudyStash","portalBaseUrl":"/servicedesk/customer/portal/34","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/34/68","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#005b5c","headerLinkHoverBGColor":"#005b5c","headerBadgeColor":"#005b5c"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/1ef01756-e23e-4e0a-b424-cd6711570a89/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyMWRjOWRiMi05OTk5LTQ0YzEtYTBhMC03YmEyOWJlY2Q3ZTQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjFlZjAxNzU2LWUyM2UtNGUwYS1iNDI0LWNkNjcxMTU3MGE4OSI6WyJyZWFkIl19LCJleHAiOjE3NzUzMzMyMzIsIm5iZiI6MTc3NTMzMjYzMn0.I8c8CzURg9V7q4Mv-Y63-ZEX2VS5DVd2lw2TNP0oAww&client=21dc9db2-9999-44c1-a0a0-7ba29becd7e4&mode=fit","logoId":"1ef01756-e23e-4e0a-b424-cd6711570a89","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Centre","sharedPortalName":"StudyStash Help Centre","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Centre","sharedPortalName":"StudyStash Help Centre","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#004c89","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/a65797e2-2363-4a54-b6aa-ab8df1ba2631/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyMWRjOWRiMi05OTk5LTQ0YzEtYTBhMC03YmEyOWJlY2Q3ZTQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmE2NTc5N2UyLTIzNjMtNGE1NC1iNmFhLWFiOGRmMWJhMjYzMSI6WyJyZWFkIl19LCJleHAiOjE3NzUzMzMyMzIsIm5iZiI6MTc3NTMzMjYzMn0.y8F_xvwZRc9EhdrfaeQ_kkJnLUbhdPZ_85iqjh5a_8s&client=21dc9db2-9999-44c1-a0a0-7ba29becd7e4&height=300&mode=fit","bannerMediaApiFileId":"a65797e2-2363-4a54-b6aa-ab8df1ba2631","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#ffffff","topBarTextColor":"#ffffff","hasTopBarBeenSplit":true},"portal":{"id":"34","key":"stud","projectId":10035,"serviceDeskId":34,"name":"StudyStash","description":"<p>StudyStash Help Desk</p>","portalBaseUrl":"/servicedesk/customer/portal/34","reqTypes":[{"id":"124","name":"Data Subject Access Request","descriptionHtml":"<p>Under the UK GDPR and other data protection laws, you have the right to request access to the personal data we hold about you, as well as to request correction, erasure, restriction of processing, or to object to certain uses of your data.</p>\n<p>Please complete the form below with as much detail as possible. We may need to verify your identity before processing your request. Once received, we aim to acknowledge any manual requests within 3 business days.</p>\n<p>If you're making a request on behalf of someone else, please upload appropriate evidence (e.g. power of attorney or proof of parental responsibility).</p>","callToAction":"Data Subject Access Request","introHtml":"<p>Select the type(s) of data rights you wish to exercise under GDPR data protection law.</p>","icon":10887,"iconUrl":"https://internal.support.studystash.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10887","groups":[105],"key":""},{"id":"85","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10893,"iconUrl":"https://internal.support.studystash.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10893","groups":[108],"key":""},{"id":"125","name":"Report a system problem","descriptionHtml":"","callToAction":"Report a system problem","introHtml":"<p>Let us know if something isn't working properly and we'll aim to get it back up and running quickly.</p>","icon":10888,"iconUrl":"https://internal.support.studystash.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10888","groups":[108],"key":""},{"id":"158","name":"SSO Configuration","descriptionHtml":"","callToAction":"SSO Configuration","introHtml":"<p>Enter your organisation's SAML details</p>","icon":10886,"iconUrl":"https://internal.support.studystash.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10886","groups":[107],"key":""},{"id":"88","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10890,"iconUrl":"https://internal.support.studystash.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10890","groups":[104],"key":""},{"id":"89","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10891,"iconUrl":"https://internal.support.studystash.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10891","groups":[104],"key":""},{"id":"240","name":"Account Migration Request","descriptionHtml":"","callToAction":"Account Migration Request","introHtml":"<p>Request to migrate your account for personal use</p>","icon":10889,"iconUrl":"https://internal.support.studystash.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10889","groups":[],"key":""},{"id":"86","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10892,"iconUrl":"https://internal.support.studystash.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10892","groups":[],"key":""}],"reqGroups":[{"id":108,"name":"Technical Support (for Students and Professors)"},{"id":104,"name":"Product & Feedback"},{"id":105,"name":"Data & Privacy"},{"id":107,"name":"Institution Admin & IT"}],"orderMapping":{"38":[124,85,88,89],"105":[124],"71":[124],"108":[125,85],"107":[158],"104":[88,89]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"9b7367ba-08ce-3f16-a9e5-51511c8dfa28","appLinkName":"","appLinkUrl":"","spaceKey":"STUD","spaceName":"studystash-kb","spaceUrl":"","isServer":false},"labels":[],"projectKey":"STUD","serviceDeskId":34,"kbLinkDomainURLs":["https://studystash.atlassian.net","https://internal.support.studystash.com"]},"createPermission":true,"portalAnnouncement":{"portalId":34,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"STUD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyMWRjOWRiMi05OTk5LTQ0YzEtYTBhMC03YmEyOWJlY2Q3ZTQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtdXNlci1jb2xsZWN0aW9uLS0xMzE5OTU3OTA3IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTpjaHVuazoqIjpbInJlYWQiLCJjcmVhdGUiXX0sImV4cCI6MTc3NTMzMzgzMiwibmJmIjoxNzc1MzMyNjMyLCJhbm9uSWQiOiJhbm9uLXVzZXIiLCJodHRwczovL2lkLmF0bGFzc2lhbi5jb20vYXBwQWNjcmVkaXRlZCI6ZmFsc2V9.Bj1ltLRRz9Yd8lZOycRdK4cp4BtuKm8ge_luJ5k3Peo","targetCollection":"upload-user-collection--1319957907","endpointUrl":"https://api.media.atlassian.com","clientId":"21dc9db2-9999-44c1-a0a0-7ba29becd7e4","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[{"id":"a9959ee4-748d-48e6-b7a3-0f3a6fa3d832","name":"Getting Started","categoryUrl":"https://internal.support.studystash.com/servicedesk/customer/portal/34/topic/a9959ee4-748d-48e6-b7a3-0f3a6fa3d832","lastUpdated":"1771373002591","createdAt":"1754827791800"},{"id":"bf2eb791-17f1-465e-a42e-3aaf8f2715a8","name":"Onboarding Guide","categoryUrl":"https://internal.support.studystash.com/servicedesk/customer/portal/34/topic/bf2eb791-17f1-465e-a42e-3aaf8f2715a8","lastUpdated":"1763499943727","createdAt":"1754827323538"},{"id":"14031637-2ab0-40bf-8d84-373b9d2c78f1","name":"Your account (students)","categoryUrl":"https://internal.support.studystash.com/servicedesk/customer/portal/34/topic/14031637-2ab0-40bf-8d84-373b9d2c78f1","lastUpdated":"1754911575253","createdAt":"1754827879380"},{"id":"03bec84d-c96f-409a-ad3c-4540e6798ae3","name":"FAQs (Students)","categoryUrl":"https://internal.support.studystash.com/servicedesk/customer/portal/34/topic/03bec84d-c96f-409a-ad3c-4540e6798ae3","lastUpdated":"1770142484686","createdAt":"1754829418071"},{"id":"22bb7b0e-26e6-4425-a754-297b80fdac3d","name":"Admin Basics","categoryUrl":"https://internal.support.studystash.com/servicedesk/customer/portal/34/topic/22bb7b0e-26e6-4425-a754-297b80fdac3d","lastUpdated":"1771372982504","createdAt":"1754829742845"},{"id":"66299b9a-5748-4fc5-a208-f183c512a5f0","name":"Your Account (admins)","categoryUrl":"https://internal.support.studystash.com/servicedesk/customer/portal/34/topic/66299b9a-5748-4fc5-a208-f183c512a5f0","lastUpdated":"1754847487145","createdAt":"1754829790044"},{"id":"698387ac-3fb7-4687-acc2-652be2f424f5","name":"Getting started (lecturers)","categoryUrl":"https://internal.support.studystash.com/servicedesk/customer/portal/34/topic/698387ac-3fb7-4687-acc2-652be2f424f5","lastUpdated":"1770144237756","createdAt":"1754830424545"},{"id":"ff20380f-ba41-4c73-8802-74a36ca15cb2","name":"What is StudyStash","categoryUrl":"https://internal.support.studystash.com/servicedesk/customer/portal/34/topic/ff20380f-ba41-4c73-8802-74a36ca15cb2","lastUpdated":"1757931840772","createdAt":"1754831274620"},{"id":"34d6128a-ed1d-47c1-b9a5-db57a3f499b0","name":"What is the Admin Dashboard?","categoryUrl":"https://internal.support.studystash.com/servicedesk/customer/portal/34/topic/34d6128a-ed1d-47c1-b9a5-db57a3f499b0","lastUpdated":"1759913494466","createdAt":"1759913487623"},{"id":"65ce8705-10f6-446c-8210-4c248182584d","name":"SSO Configuration","categoryUrl":"https://internal.support.studystash.com/servicedesk/customer/portal/34/topic/65ce8705-10f6-446c-8210-4c248182584d","lastUpdated":"1759913552939","createdAt":"1759913542616"},{"id":"2625a636-d6f7-4f1b-b429-042fc56ccbc9","name":"FAQs (Lecturers)","categoryUrl":"https://internal.support.studystash.com/servicedesk/customer/portal/34/topic/2625a636-d6f7-4f1b-b429-042fc56ccbc9","lastUpdated":"1763501163495","createdAt":"1759920589712"},{"id":"794fc9b9-3b7f-44a9-9d0d-1d34f327526f","name":"FAQ (Admins)","categoryUrl":"https://internal.support.studystash.com/servicedesk/customer/portal/34/topic/794fc9b9-3b7f-44a9-9d0d-1d34f327526f","lastUpdated":"1770142511719","createdAt":"1763494147110"},{"id":"a1a68220-cf77-48fc-8cf6-07b637f1b3a1","name":"IT Set-up","categoryUrl":"https://internal.support.studystash.com/servicedesk/customer/portal/34/topic/a1a68220-cf77-48fc-8cf6-07b637f1b3a1","lastUpdated":"1773621442198","createdAt":"1763494425407"}]}},"reqCreate":{"id":158,"projectId":10035,"issueType":{"id":"10050","name":"Support"},"form":{"name":"SSO Configuration","descriptionHtml":"","callToAction":"SSO Configuration","intro":"<p>Enter your organisation's SAML details</p>","instructions":"","icon":10886,"iconUrl":"https://internal.support.studystash.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10886","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":false,"presetValues":["Customer has requested SSO Configuration"]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/34/create/158","requestValidateBaseUrl":"/servicedesk/customer/portal/34/validate/158","calendarParams":{"firstDay":0,"date":"2026-04-04T20:57:12+0100","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"9b7367ba-08ce-3f16-a9e5-51511c8dfa28","appLinkName":"","appLinkUrl":"","spaceKey":"STUD","spaceName":"studystash-kb","spaceUrl":"","isServer":false},"labels":[],"projectKey":"STUD","serviceDeskId":34,"kbLinkDomainURLs":["https://studystash.atlassian.net","https://internal.support.studystash.com"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyMWRjOWRiMi05OTk5LTQ0YzEtYTBhMC03YmEyOWJlY2Q3ZTQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtdXNlci1jb2xsZWN0aW9uLS0xMzE5OTU3OTA3IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTpjaHVuazoqIjpbInJlYWQiLCJjcmVhdGUiXX0sImV4cCI6MTc3NTMzMzgzMiwibmJmIjoxNzc1MzMyNjMyLCJhbm9uSWQiOiJhbm9uLXVzZXIiLCJodHRwczovL2lkLmF0bGFzc2lhbi5jb20vYXBwQWNjcmVkaXRlZCI6ZmFsc2V9.Bj1ltLRRz9Yd8lZOycRdK4cp4BtuKm8ge_luJ5k3Peo","targetCollection":"upload-user-collection--1319957907","endpointUrl":"https://api.media.atlassian.com","clientId":"21dc9db2-9999-44c1-a0a0-7ba29becd7e4","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{"id":2149066961949414,"updated":"2026-01-19T17:58:00.634290411Z","publish":{"jira":{"newIssueIssueTypeIds":[],"newIssueRequestTypeIds":[],"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[158],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":2149066961949414,"name":"Single Sign-On (SSO)","submit":{"lock":false,"pdf":false},"templateFormUuid":"251c868a-9c9c-43b0-bf3d-7066e551c028"},"layout":[{"version":1,"type":"doc","content":[{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","attrs":{"localId":"5a21a5d9-3ee0-498a-9a82-2123a7f07213"},"content":[{"type":"text","text":"Single Sign-On (SSO) is an authentication method that allows users to "},{"type":"text","text":"sign in to StudyStash using their university’s credentials","marks":[{"type":"strong"}]},{"type":"text","text":"."}]}]},{"type":"paragraph","content":[]}]},{"version":1,"type":"doc","content":[{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":24},"layout":"default","localId":"4b36c009-73f8-4737-a425-c8f482018f59"}}]},{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":25},"layout":"default","localId":"eba18334-cf06-4bf3-9767-890b9bfdc50d"}}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":3},"layout":"default","localId":"62570fe1-250e-477a-8dee-92b0675325b2"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":27},"layout":"default","localId":"e0214fa9-5bf0-41fa-ae7d-5c9e62e010c0"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":22},"layout":"default","localId":"4462a62a-a160-4838-bf18-a180b7e22278"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":23},"layout":"default","localId":"11a88c12-1ba6-4dc7-8d2d-1fd7d7c41075"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":16},"layout":"default","localId":"2f4c96de-5bee-4eb4-82a6-37c8e66c6239"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":31},"layout":"default","localId":"d1835ad2-2041-4da6-b02a-80d3cc4b9e85"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":35},"layout":"default","localId":"478b8860-0ab3-48bc-8874-629493459cea"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":29},"layout":"default","localId":"6f081cef-cf29-45e9-95ca-e0d0402329df"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":11},"layout":"default","localId":"0587f6ea-47a7-4198-b237-090efee5fbe1"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":14},"layout":"default","localId":"05f20592-965a-40cf-bf44-50f5504c815f"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":17},"layout":"default","localId":"60a83e10-2379-4ef6-b4ca-a7ed223832d3"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":13},"layout":"default","localId":"7c20d382-7de6-472b-9010-e4be242c3225"}}]}],"conditions":{"15":{"i":{"co":{"cIds":{"14":["1"]}}},"o":{"sIds":["7"]},"t":"sh"},"37":{"i":{"co":{"cIds":{"31":["1"]}}},"o":{"sIds":["5"]},"t":"sh"},"36":{"i":{"co":{"cIds":{"31":["2"]}}},"o":{"sIds":["4"]},"t":"sh"}},"sections":{"4":{"conditions":["36"]},"5":{"conditions":["37"]},"2":{"name":"IT Contact","conditions":[]},"7":{"name":"SAML Expiry Dates","conditions":["15"]},"3":{"name":"SSO Configuration","conditions":[]},"6":{"conditions":[]},"1":{"conditions":[]}},"questions":{"23":{"type":"te","label":"IT Contact Email","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"11":{"type":"tl","label":"Email Domains","description":"Which domains will users sign in from?","validation":{"rq":true},"choices":[],"questionKey":""},"22":{"type":"ts","label":"IT Contact Name","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"13":{"type":"da","label":"Expiry Date on SAML signing / encryption certificates","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"31":{"type":"cs","label":"Metadata","description":"Choose between uploading a metadata file or a URL","validation":{"rq":false},"choices":[{"id":"1","label":"XML File","other":false},{"id":"2","label":"URL","other":false}],"questionKey":""},"27":{"type":"ts","label":"Organisation Name","description":"e.g. University of XYZ","validation":{"rq":true},"choices":[],"questionKey":""},"29":{"type":"at","label":"Identity Provider Metadata XML File","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"3":{"type":"te","label":"Email Address","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"24":{"type":"ts","label":"First Name","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"35":{"type":"tu","label":"Identity Provider Metadata URL","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"16":{"type":"ts","label":"SSO Provider","description":"e.g. Microsoft Entra","validation":{"rq":false},"choices":[],"questionKey":""},"17":{"type":"cs","label":"Can you provide a test account to StudyStash?","description":"Please provide these details via emailing support@studystash.com","validation":{"rq":true},"choices":[{"id":"1","label":"Yes","other":false},{"id":"2","label":"No","other":false}],"questionKey":""},"25":{"type":"ts","label":"Last Name","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"14":{"type":"cs","label":"Do the SAML signing / encryption certificates have an expiry date?","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Yes","other":false},{"id":"2","label":"No","other":false}],"defaultAnswer":{"choices":["1"]},"questionKey":""}}},"uuid":"251c868a-9c9c-43b0-bf3d-7066e551c028"},"proforma":{"formExists":true,"formValid":true,"formTemplateData":{"id":2149066961949414,"updated":"2026-01-19T17:58:00.634290411Z","publish":{"jira":{"newIssueIssueTypeIds":[],"newIssueRequestTypeIds":[],"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[158],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":2149066961949414,"name":"Single Sign-On (SSO)","submit":{"lock":false,"pdf":false},"templateFormUuid":"251c868a-9c9c-43b0-bf3d-7066e551c028"},"layout":[{"version":1,"type":"doc","content":[{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","attrs":{"localId":"5a21a5d9-3ee0-498a-9a82-2123a7f07213"},"content":[{"type":"text","text":"Single Sign-On (SSO) is an authentication method that allows users to "},{"type":"text","text":"sign in to StudyStash using their university’s credentials","marks":[{"type":"strong"}]},{"type":"text","text":"."}]}]},{"type":"paragraph","content":[]}]},{"version":1,"type":"doc","content":[{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":24},"layout":"default","localId":"4b36c009-73f8-4737-a425-c8f482018f59"}}]},{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":25},"layout":"default","localId":"eba18334-cf06-4bf3-9767-890b9bfdc50d"}}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":3},"layout":"default","localId":"62570fe1-250e-477a-8dee-92b0675325b2"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":27},"layout":"default","localId":"e0214fa9-5bf0-41fa-ae7d-5c9e62e010c0"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":22},"layout":"default","localId":"4462a62a-a160-4838-bf18-a180b7e22278"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":23},"layout":"default","localId":"11a88c12-1ba6-4dc7-8d2d-1fd7d7c41075"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":16},"layout":"default","localId":"2f4c96de-5bee-4eb4-82a6-37c8e66c6239"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":31},"layout":"default","localId":"d1835ad2-2041-4da6-b02a-80d3cc4b9e85"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":35},"layout":"default","localId":"478b8860-0ab3-48bc-8874-629493459cea"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":29},"layout":"default","localId":"6f081cef-cf29-45e9-95ca-e0d0402329df"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":11},"layout":"default","localId":"0587f6ea-47a7-4198-b237-090efee5fbe1"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":14},"layout":"default","localId":"05f20592-965a-40cf-bf44-50f5504c815f"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":17},"layout":"default","localId":"60a83e10-2379-4ef6-b4ca-a7ed223832d3"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":13},"layout":"default","localId":"7c20d382-7de6-472b-9010-e4be242c3225"}}]}],"conditions":{"15":{"i":{"co":{"cIds":{"14":["1"]}}},"o":{"sIds":["7"]},"t":"sh"},"37":{"i":{"co":{"cIds":{"31":["1"]}}},"o":{"sIds":["5"]},"t":"sh"},"36":{"i":{"co":{"cIds":{"31":["2"]}}},"o":{"sIds":["4"]},"t":"sh"}},"sections":{"4":{"conditions":["36"]},"5":{"conditions":["37"]},"2":{"name":"IT Contact","conditions":[]},"7":{"name":"SAML Expiry Dates","conditions":["15"]},"3":{"name":"SSO Configuration","conditions":[]},"6":{"conditions":[]},"1":{"conditions":[]}},"questions":{"23":{"type":"te","label":"IT Contact Email","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"11":{"type":"tl","label":"Email Domains","description":"Which domains will users sign in from?","validation":{"rq":true},"choices":[],"questionKey":""},"22":{"type":"ts","label":"IT Contact Name","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"13":{"type":"da","label":"Expiry Date on SAML signing / encryption certificates","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"31":{"type":"cs","label":"Metadata","description":"Choose between uploading a metadata file or a URL","validation":{"rq":false},"choices":[{"id":"1","label":"XML File","other":false},{"id":"2","label":"URL","other":false}],"questionKey":""},"27":{"type":"ts","label":"Organisation Name","description":"e.g. University of XYZ","validation":{"rq":true},"choices":[],"questionKey":""},"29":{"type":"at","label":"Identity Provider Metadata XML File","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"3":{"type":"te","label":"Email Address","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"24":{"type":"ts","label":"First Name","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"35":{"type":"tu","label":"Identity Provider Metadata URL","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"16":{"type":"ts","label":"SSO Provider","description":"e.g. Microsoft Entra","validation":{"rq":false},"choices":[],"questionKey":""},"17":{"type":"cs","label":"Can you provide a test account to StudyStash?","description":"Please provide these details via emailing support@studystash.com","validation":{"rq":true},"choices":[{"id":"1","label":"Yes","other":false},{"id":"2","label":"No","other":false}],"questionKey":""},"25":{"type":"ts","label":"Last Name","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"14":{"type":"cs","label":"Do the SAML signing / encryption certificates have an expiry date?","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Yes","other":false},{"id":"2","label":"No","other":false}],"defaultAnswer":{"choices":["1"]},"questionKey":""}}},"uuid":"251c868a-9c9c-43b0-bf3d-7066e551c028"},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:jsd-status-page__sd-portal-header-create_request","name":"sd-portal-header","html":"<div class=\"ap-container\" id=\"ap-jsd-status-page__sd-portal-header-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-jsd-status-page__sd-portal-header-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"jsd-status-page\",\n \"uniqueKey\":\"jsd-status-page__sd-portal-header-create_request\",\n \"key\":\"sd-portal-header-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.create_request\", \"title\":\"sd-portal-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net/portal-header/34?xdm_e=https%3A%2F%2Finternal.support.studystash.com&xdm_c=channel-jsd-status-page__sd-portal-header-create_request&cp=&xdm_deprecated_addon_key_do_not_use=jsd-status-page&lic=none&userAccess=true&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiI1M2YxMDNhZWIyY2EzMmQ2NDJkYzAyNTA3MGJmN2VmMDRkYzJjOTE0NzRkNTRkZTk4ZWY4ZmE3ODhmZWI4NWQ5IiwiaXNzIjoiOTNkMGQ5ZmEtNDdhMy0zMjcwLTgzZGUtZTk3OTNhODQwYzVhIiwiY29udGV4dCI6e30sImV4cCI6MTc3NTMzMzUzMiwiaWF0IjoxNzc1MzMyNjMyfQ.SQ2H6ULshUKuWenjBokHqzxF3xq5CtKvzdOWymflRW0\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6IjkzZDBkOWZhLTQ3YTMtMzI3MC04M2RlLWU5NzkzYTg0MGM1YSIsImNvbnRleHQiOnsibmF2Ijp7ImlzTmV3TmF2aWdhdGlvbiI6dHJ1ZX0sInVybCI6eyJkaXNwbGF5VXJsIjoiaHR0cHM6XC9cL3N0dWR5c3Rhc2guYXRsYXNzaWFuLm5ldCIsImRpc3BsYXlVcmxTZXJ2aWNlZGVza0hlbHBDZW50ZXIiOiJodHRwczpcL1wvaW50ZXJuYWwuc3VwcG9ydC5zdHVkeXN0YXNoLmNvbSJ9LCJqaXJhIjp7InByb2plY3QiOnsia2V5IjoiU1RVRCIsImlkIjoiMTAwMzUifX19LCJleHAiOjE3NzUzMzM1MzIsImlhdCI6MTc3NTMzMjYzMn0.8qbx5xoJ4cGxkQNMBe9A6FMxVlMzhCaqfGVie0xryk0\", \"structuredContext\": \"{\\\"nav\\\":{\\\"isNewNavigation\\\":true},\\\"url\\\":{\\\"displayUrl\\\":\\\"https://studystash.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://internal.support.studystash.com\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"STUD\\\",\\\"id\\\":\\\"10035\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"STUD\\\",\\\"project.id\\\":\\\"10035\\\",\\\"servicedesk.serviceDeskId\\\":\\\"34\\\",\\\"servicedesk.requestTypeId\\\":\\\"158\\\"}\",\n \"timeZone\":\"Europe/London\",\n \"origin\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net\",\n \"hostOrigin\":\"https://internal.support.studystash.com\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}